enterprise content management viable synergy

Enterprise Content Management Shift towards Content Services Platforms

 Gartner has rebranded Enterprise Content Mangement (ECM) as Content Services.

What does this mean? Let’s Starts with Content Services,


What are Content Services? 

According to Gartner’s 2016 report, content services are “a set of services and microservices, embodied either as an integrated product suite or as separate applications that share common APIs and repositories, to exploit diverse content types and to serve multiple constituencies and numerous use cases across an organization.”

So what is the difference between Content Services and ECM? 

The core purpose of ECM has been to handle a range of operations goals with one centralized platform.

Content services however use a new approach of improving efficiency by using multiple tools to get things done.

The differences between this two approaches described by Gartner resonated with us:

“The transformation from ECM to content services denotes an important conceptual shift away from the “management” of content and too much focus on the repository as the solution. Redefining the market as content services recognizes that it is no longer strictly about the storage of content for the enterprise, but rather about the consideration of how content is used by individuals and teams — internally and externally — to create, collaborate, share, transform, and leverage that content in business processes and to gain insight. This transformation will be a multiyear evolution in many organizations, and reflects a change in requirements from buyers, affecting several markets.”


Organizations can Benefits from Content Services

Integrating multiple technology solutions across an enterprise can help put content services into action. This functionality will allow you to save time and money with effective operational management.

To read the original post and learn about potential applications click here.


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